Privacy Policy

At Ponderosa Cyclery, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when using our website and services.

Information We Collect

We may collect the following types of personal information:

  • Contact information (name, email address, phone number) when you create an account, subscribe to our newsletter, or contact us.

  • Payment information (credit/debit card details) when you make a purchase on our online store.

  • Browsing and usage data, including IP addresses, through the use of cookies and similar technologies.

How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your orders and provide customer support.

  • To communicate with you about our products, services, and promotions.

  • To improve our website, products, and services based on usage analytics.

  • To comply with legal obligations and protect our rights and property.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our website and business (e.g., payment processors, shipping carriers). These third parties are obligated to keep your information secure and confidential.

Data Security

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. All information sent to this site is protected by SSL session (https), the industry standard in protecting against disclosure to third parties.

Your Rights and Choices

You have the right to access, update, or delete your personal information at any time. You can also opt-out of receiving marketing communications from us. To exercise these rights or for any privacy-related inquiries, please contact us.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and collect usage data for analytics purposes. You can adjust your browser settings to control or disable these technologies.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and we encourage you to review it periodically. By using our website and services, you consent to the practices described in this Privacy Policy. If you have any questions or concerns, please contact us.